Question 1

How do we get started?

Accepted Answer

Reach out through our contact form or email hello@bgmtech.dev. We’ll schedule a free discovery call to understand your project, then follow up with a detailed proposal within a few days. No commitment until you’re ready.

Question 2

What’s your typical project timeline?

Accepted Answer

It depends on scope. A marketing website might take 3–4 weeks. A web app or platform typically takes 2–4 months. Complex systems like ERPs or multi-service platforms can take 4–6+ months. We’ll give you an honest estimate during discovery — no inflated timelines.

Question 3

Do you work with startups or only established companies?

Accepted Answer

Both. We’ve built MVPs for early-stage startups and enterprise systems for established businesses. What matters is having a clear vision and realistic expectations. If you know what you want to build, we can help you build it.

Question 4

What’s your pricing model?

Accepted Answer

It depends on the project. Most of the time we work with milestone payments — you pay as we deliver. For smaller or shorter engagements, we may use a split model: a portion before and the rest on completion. Either way, pricing is transparent and defined in the proposal. If we’re genuinely excited about your project, we’ll often build a free demo or proof of concept before any money changes hands.

Question 5

Do you sign NDAs?

Accepted Answer

Yes. We’re happy to sign a mutual NDA before any discovery call. Your ideas and business details stay confidential — that’s non-negotiable for us.

Question 6

What technologies do you use?

Accepted Answer

Our core stack includes Next.js, React, Go, Python, PostgreSQL, and Docker. But we’re not dogmatic — we choose the right tools for each project. We’ve shipped production systems in Laravel, SvelteKit, Astro, Vue, MongoDB, Redis, and more. Check our portfolio for specific examples.

Question 7

Do you build mobile apps?

Accepted Answer

Yes. We build cross-platform mobile apps with React Native and Flutter, as well as progressive web apps (PWAs) that work across all devices. We’ll recommend the best approach based on your users and budget.

Question 8

Can you work with our existing codebase?

Accepted Answer

Absolutely. We regularly take over, refactor, or extend existing projects. We start with a code audit to understand the current state — architecture, tech debt, test coverage — before proposing any changes. No rewrite unless it’s truly necessary.

Question 9

Can you migrate my site from Wix, WordPress, or another no-code platform?

Accepted Answer

Yes — we do this regularly. We’ll rebuild your site from scratch with clean, custom code that you actually own and can scale. No page builders, no plugins, no limitations. We don’t work with no-code tools ourselves — everything we build is hand-coded, performant, and fully under your control.

Question 10

How do you handle security?

Accepted Answer

Security is built into our process from day one. We follow OWASP best practices, sanitize all inputs, use encrypted connections, implement role-based access control, and run regular dependency audits. For sensitive projects, we can arrange third-party penetration testing.

Question 11

Will I understand how my system works?

Accepted Answer

Yes. Every project comes with clear documentation — architecture overview, API references, deployment guides, and admin manuals where applicable. We don’t just build and disappear. You’ll always know what your system does, how it’s structured, and how to use it, even if we’re the ones maintaining the code.

Question 12

Do you provide hosting?

Accepted Answer

Yes. We offer managed hosting where we deploy, monitor, and maintain your application. Alternatively, we can set up infrastructure on your own cloud accounts (AWS, GCP, Railway) and hand over access. Most clients prefer managed hosting — it means one less thing to worry about.

Question 13

Do you offer ongoing support?

Accepted Answer

Yes. We provide maintenance packages that include bug fixes, security updates, performance monitoring, and feature additions. We’re available 24/7 for critical issues with a response time under 4 hours.

Question 14

What if I need changes after the project is done?

Accepted Answer

We offer continued development on a retainer or per-request basis. Since we built it, we can iterate quickly without onboarding time. Most of our clients continue working with us long after launch — that’s what the 98% retention rate is about.

Question 15

What’s your uptime guarantee?

Accepted Answer

We target 99.9% uptime for all hosted projects. That’s less than 9 hours of downtime per year. Critical issues are addressed within 4 hours, 24/7. We monitor proactively — most problems are fixed before you notice them.

Question 16

Do I own the code?

Accepted Answer

We retain ownership of the source code and infrastructure. You own your product — the application, the data, the brand — and we handle everything under the hood. This means your system is always maintained by the people who built it: security patches, performance tuning, and updates are on us. It’s the same model used by most SaaS companies, and it’s how we guarantee long-term quality.

Question 17

Can I see the code during development?

Accepted Answer

Yes. We give clients access to shared dashboards, staging environments, and weekly demos throughout the project. Transparency is one of our core principles — you’ll never wonder what’s happening behind the scenes.

Question 18

What happens if we part ways?

Accepted Answer

Your application keeps running — nothing changes for your users. If you decide to move on, we’ll provide a reasonable transition period to ensure continuity. We don’t disappear overnight, and we don’t make exits difficult.

Question 19

Do you use our project in your portfolio?

Accepted Answer

We may showcase completed projects with screenshots and general descriptions, but never confidential business information. If you prefer not to be featured, just let us know — we respect that.

Frequently Asked Questions

Frequently Asked Questions

Getting Started

Technical

After Launch

Ownership & Legal

Still have questions?

Getting Started

Technical

After Launch

Ownership & Legal

Still have questions?